CONTACT, DELIVERY AND OPENING TIMES
You can reach us via email: customerservices@lostart.shop
or in store at the address below:
LOST ART
15 BRICK STREET,
LIVERPOOL,
L1 0BL
OPENING TIMES;
9AM-6PM MONDAY TO FRIDAY
10AM-6PM SATURDAY
11AM-5PM SUNDAY
Lost Art Shop ship all orders placed before 3pm.
Please note all weekend orders (after 3pm Friday) are dispatched the next available working day (excluding bank holidays). Where a bank holiday occurs, orders will be dispatched the next working day. Courier collections occur on working weekdays only.
1 HOUR UK TIMED NEXT WORKING DAY DELIVERY
We don't want our customers waiting in all day for their parcels to turn up which is why we use couriers with a one hour delivery window for all our UK customers. Once your order has left our warehouse you will be allocated a one hour delivery window for the next working day via an email and a text.
Place your order online before 3pm on any weekday (excluding Bank Holidays) and your order will be delivered to you the next working day if selected. If your order is placed before 3pm Friday your order will be with you the following Monday. Any orders placed after 3pm on Friday or during the weekend are shipped Monday for Tuesday delivery.
If you don't need your item on the next working day, you can use our 5 Working Days delivery service.
WHEN WILL MY ORDER BE SHIPPED?
Place your UK order online before 3pm on any weekday (excluding Bank Holidays) and we’ll get your order shipped that day.
If your order is placed before 3pm Friday your order will be with you the following Monday.
Any orders placed after 3pm on Friday or during the weekend it will go out first thing on Monday for a Tuesday delivery.
HOW MUCH WILL IT COST?
UK DELIVERY INFORMATION
- Over £150 free mainland next day delivery
- Next Working Day via DPD £2.99 on orders over £75, £5.99 on orders under £75
- Up To 5 Working Days delivery via Royal Mail £2.49 on orders over £75, £4.99 on orders under £75
- Non mainland UK postcodes 2 Working Days £5.99
EUROPE & REST OF THE WORLD DELIVERY INFORMATION
We ship worldwide, your delivery charge (varies depending on the delivery address) will be shown at checkout. The total amount you pay does not include customs duties & taxes. If your country is not shown on our shipping countries please contact us at customerservices@lostart.shop